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Returns + Exchanges

In Canada + USA

Not the perfect fit? Not to worry, we accept returns + exchanges on all unworn, regular priced items within 30 days. Exchanges are on us, as many times you need to get the fit just right! Returns are charged a $15 Green Return Fee. This covers the cost of shipping + carbon offsetting the returned order.

Sale items are eligible for exchanges only, or return for store credit. Items marked as final sale at time of purchase are ineligible for return. If you have any other questions, contact us at support@aliceandwhittles.com.

To get your return or exchange  started, please visit our Returns Portal here

If you are not in the USA or Canada, please see below for more details in your country!

Weekend Boots - We accept returns + exchanges on all unworn, regular priced Weekend Boots within 30 days. Exchanges are on us, as many times you need to get the fit just right! If a return is what you want, we charge a $30 AUD flat Green Return Fee. This covers the cost to ship + carbon offset the returned order.

Rain Boots - Unfortunately, all rain boot orders are FINAL SALE . We do not accept returns or exchanges. 

Sale items - Sale items are eligible for exchanges only, or return for store credit. Items marked as final sale at time of purchase are ineligible for return or exchange. 

If you have any other questions, contact us at support@aliceandwhittles.com.

To get your return or exchange  started, please visit our Returns Portal.

Weekend Boots - We accept returns + exchanges on all unworn, regular priced Weekend Boots within 30 days. Exchanges are on us, as many times you need to get the fit just right! If a return is what you want, we charge a 15€ flat Green Return Fee. This covers the cost to ship + carbon offset the returned order.

Rain Boots - Unfortunately, all rain boot orders are FINAL SALE . We do not accept returns or exchanges. 

Sale items - Sale items are eligible for exchanges only, or return for store credit. Items marked as final sale at time of purchase are ineligible for return or exchange. 

If you have any other questions, contact us at support@aliceandwhittles.com.

To get your return or exchange  started, please visit our Returns Portal.

Weekend Boots - We accept returns + exchanges on all unworn, regular priced Weekend Boots within 30 days. Exchanges are on us, as many times you need to get the fit just right! If a return is what you want, we charge a 15£flat Green Return Fee. This covers the cost to ship + carbon offset the returned order.

Rain Boots - Unfortunately, all rain boot orders are FINAL SALE . We do not accept returns or exchanges. 

Sale items - Sale items are eligible for exchanges only, or return for store credit. Items marked as final sale at time of purchase are ineligible for return or exchange. 

If you have any other questions, contact us at support@aliceandwhittles.com.

To get your return or exchange  started, please visit our Returns Portal.

For orders shipped outside of the countries outlined above, they are considered FINAL SALE, and they are not eligible for return or exchange.

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