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Shipping Information

We currently ship anywhere in Canada and the United States.

Unfortunately, we do not offer International Shipping at this time. We apologize for the inconvenience.

For orders on full priced items to the US or Canada, choose between the following options at checkout:

Standard Shipping: USPS, Canada Post
- Shipping costs will be calculated at checkout.
- 4-10 business days for shipping. It can take up to 24-48 hours for your order to ship depending on when it was placed.
- Includes tracking number. Does not include package insurance or signature requirement by recipient upon delivery.

$20 Secured Shipping:UPS, FedEx Ground
- 2-7 business days for shipping. It can take up to 24-48 hours for your order to ship depending on when it was placed.
- Includes tracking number, package insurance and signature requirement by recipient upon delivery.

$40 Priority Shipping:UPS, FedEx Priority
- 2-3 business days. It can take up to 24-48 hours for your order to ship depending on when it was placed.
- Includes tracking number, package insurance and signature requirement by recipient upon delivery.

If your order is delivered to the US or Canada, you do not have to pay any import duties or customs brokerage fees.

You’ll receive an email confirmation along with your tracking number.

We ship orders as soon as possible so it’s not always possible to change shipping details. If you’d like to make a change, please contact us immediately at info@aliceandwhittles.com. We will do our best to catch it before it’s sent out!

If you select a Secure or Express shipping option at the time of purchase, we will ensure that you receive a replacement item for goods that are proven lost, stolen or damaged in transit.

If you select the Standard shipping option at the time of purchase, we are unable to replace packages that are lost stolen or damaged. This is because the couriers we work with do not provide these services for discounted shipping.

Please contact info@aliceandwhittles.com immediately so we can do our best to make any requested changes before it is too late! We’re committed to shipping orders quickly, so if your order has already been released, we cannot guarantee that changes or cancellations can be made. Thanks for your understanding.

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Size Guide
FIT ALERT: Our rubber boot collections have a narrow fit. We recommend that you order a full size up

 

US Size Width (in) A B C D E
5 3.3" 9.1" 8.1" 10.3" 19.4" 5.3"
6 3.4" 9.3" 8.3" 10.6"
19.4"
5.3"
7 3.5" 9.6" 8.5" 10.9"
19.4"
5.3"
8 3.6" 9.8" 8.7" 11.1"
19.4"
5.3"
9 3.7" 10.1" 8.9" 11.3"
19.4"
5.3"
10 3.7" 10.4" 9.1" 11.5"
19.4"
5.3"

 Have any sizing questions? Visit our Find Your Fit page or get in touch with us at info@aliceandwhittles.com